Privacy Policy

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Awesome Argyll Limited

Privacy Policy

Our contact details 

Name: Fiona Cunningham (Joint Owner Awesome Argyll Limited)

Address: 2 Inverinan, by Taynuilt, PA35 1HH (The Property)

Website:www.awesomeargyll.co.uk - please contact us using the contact form on our website

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)• Financial Information e.g. bank account number and sort code or any relevant information given in respect of payment for property rental or other relevant financial transactions e.g. refunds.• If using our website or social media, traffic may be monitored for marketing or other legitimate purposes• Additionally, information may be provided to us regarding special requirements, this may include health information e.g. allergies • Employee information for any staff employed by Awesome Argyll Limited in order to meet our legal obligations as an employer.• We use security cameras to protect the property, primarily when it is unoccupied, so images of you may be received e.g. on arrival at the property, following which we will not view camera data until departure unless we have a legitimate cause for concern. E.g. where we have received information about damage to the property.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Booking property for holiday rental or telling us about special requirements in relation to a booking• Information related to contractual agreement for property rental

We may also receive personal information indirectly, from the following sources in the following scenarios:

• Information provided in relation to our website and/or social media interactions• From cameras installed at the property for security and safety purposes

We use the information that you have given us in order to:

• communicate with you in relation to property booking and payment and measure any marketing activity. • We may also need information to determine any adjustments we may need to make in order to provide a service and ultimately whether we will be able to provide the level of service required before entering into a contractual agreement.  • We may also contact you to ask you for feedback in relation to your stay at the property or to follow up on feedback you have given.  

We may share this information with any organisations we use as agents in the supply of our service or as required by law.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: Awesome Argyll, 2 Inverinan, by Taynuilt, Argyll, PA35 1HH or by using the contact form onwww.awesomeargyll.co.uk(b) We have a contractual obligation(c) We have a legitimate interest.

How we store your personal information 

Your information is securely stored, accessible only to the directors of the company and will only be held for as long as we might reasonably need to do so, in order to provide services and respond to any feedback or for reasonable marketing purposes.  

Employee information will be stored for as long as necessary to comply with any relevant employment or HMRC legislation.

Any information placed by you on social media platforms will not necessarily be deleted, unless you do so yourself. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Awesome Argyll, 2 Inverinan, by Taynuilt, Argyll, PA35 1HH if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Awesome Argyll, 2 Inverinan, by Taynuilt, Argyll, PA35 1HH. www.awesomeargyll.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Awesome Argyll Limited Company No. SC686098 Registered in Scotland

Privacy Statement January 2022.docx

January 2022